Privacy Policy — Your Data at Piso Talpak

This Privacy Policy applies to all personal information collected and processed by piso talpak in connection with the operation of the pisotalpak.com website and the official Android application. It covers data collected from registered players and visitors based in the Philippines.

By using piso talpak — whether by visiting the website, creating an account, placing bets, or contacting support — you acknowledge that your personal information will be handled in accordance with this policy.

The categories of personal information we collect depend on how you interact with piso talpak. The main types of data we may hold about you are:

piso talpak uses the personal information we collect for the following purposes:

• Account registration and management — to create and maintain your piso talpak account, including identity and age verification.
• Processing deposits and withdrawals — to complete PHP transactions via Philippine online banking or bank transfer and to verify that payment accounts belong to you.
• Platform security and fraud prevention — to detect and prevent unauthorised access, bonus abuse, collusion, and other activities that violate our Terms and Conditions.
• Responsible gaming compliance — to monitor account activity for patterns that may indicate harmful gaming behaviour and to administer self-exclusion or limit requests.
• Customer support — to respond to your questions, account queries, and any complaints you raise with the support team.
• Platform improvement — to analyse aggregated, anonymised usage patterns and improve the piso talpak experience for Filipino players.
• Legal and regulatory obligations — to meet applicable requirements under Philippine law, including identity verification and transaction record-keeping.

piso talpak does not sell your personal information. We may share data with third parties only in the following, limited circumstances:

• Identity verification providers — to confirm your identity and age (21+) as part of the account registration and KYC process.
• Payment processors and banking partners — to facilitate PHP deposits and withdrawals through Philippine online banking and bank transfer channels.
• Fraud and security services — to detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Legal authorities — where we are required by applicable Philippine law, court order, or lawful regulatory request to disclose information.
• Technology and infrastructure providers — third-party services used to operate the platform, such as hosting and security systems, where those providers are contractually bound to handle data appropriately.

All third-party sharing is limited to what is strictly necessary for the stated purpose. We do not share your data with advertising networks or unrelated commercial entities.

piso talpak uses SSL (Secure Socket Layer) encryption for data in transit between your device and our platform. Your account is protected by password authentication and OTP verification, which provides an additional layer of security for login and sensitive account actions.

Internal access to player data is restricted on a need-to-know basis. Staff with access to personal information are subject to confidentiality obligations.

While we implement appropriate security measures, no platform can guarantee absolute protection against all possible security incidents. You are also responsible for keeping your own account credentials secure — do not share your password with anyone. piso talpak will never ask for your password through any communication channel.

piso talpak retains your personal data for as long as your account is active and for a reasonable period after account closure, as required to meet our legal and regulatory obligations under Philippine law.

Specific data types may be retained for different periods:

• Identity and account data — retained for the duration of your account and for a period after closure as required by applicable law.
• Transaction records — retained in accordance with financial record-keeping requirements.
• Technical and session data — retained for a shorter period sufficient for security analysis and fraud prevention purposes.

When personal data is no longer required for any of the above purposes, it is deleted or anonymised in a manner that prevents re-identification.

As a player on piso talpak, you have the following rights with respect to your personal information. To exercise any of these rights, contact us at [email protected]:

• Right to access — You can request a copy of the personal information we hold about you and information about how it is used.
• Right to correct — If any of your personal information is inaccurate or out of date, you can ask us to correct it.
• Right to erasure — In certain circumstances, you may request deletion of your personal data. Note that we may be required to retain some data to meet legal obligations even after account closure.
• Right to restrict processing — You may ask us to limit how we use your data in specific situations, for example while a correction request is being resolved.
• Right to object — You can object to processing of your data in cases where we are relying on legitimate interests as the legal basis.
• Right to data portability — Where technically feasible, you may request your data in a structured, commonly used format.

We will respond to all valid requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to protect the security of other players' data.

piso talpak uses cookies and similar session technologies to maintain your login session, remember your preferences, and support the security of your account. These are functional cookies necessary for the platform to operate correctly.

We may also use analytical tools to collect aggregated, anonymised data about how players navigate the platform — for example, which game categories are accessed most, and how long typical sessions last. This data does not identify individual players and is used solely to improve the platform experience.

You can manage cookie settings through your browser, but disabling essential cookies may affect your ability to use the piso talpak platform normally.

piso talpak is strictly for players aged 21 and above. We do not knowingly collect or process personal information from persons under the age of 21. Age verification is conducted as part of the account registration and KYC process.

If we become aware that an account has been registered by a person under 21, the account will be immediately closed, any balance held pending investigation, and all associated personal data handled in accordance with our legal obligations.

piso talpak may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable Philippine law, or improvements to our privacy practices. When material changes are made, we will update the review date at the top of this page and, where appropriate, notify registered players.

Continuing to use piso talpak after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you have questions about any changes, contact us at [email protected].